Shipping policy

The following shipping guidelines apply to orders placed before 2:00pm.

Standard UK delivery starts from £2.99. Orders are normally delivered within 2–5 working days.

Orders over £99.99 may be subject to a higher delivery charge depending on the size, weight and destination of the order.

You will be able to select your preferred available delivery method during checkout.

The total cost of your order, including any applicable postage and packaging charges, will be displayed before you complete your purchase.

Order Processing

We aim to process orders as quickly as possible.

Orders placed before 2:00pm may begin processing the same working day.

Orders placed after this time, or during weekends and public holidays, may begin processing on the next working day.

UK Standard Delivery

Delivery time: Usually 2–5 working days
Price: From £2.99

The exact delivery charge will be calculated and displayed at checkout.

Express Delivery

Where express or next-day delivery is available, the option and applicable charge will be shown during checkout.

Express delivery price: [ ADD EXPRESS DELIVERY PRICE HERE ]

Tracking Your Order

Where tracking is available, you will receive tracking information by email after your order has been dispatched.

Please allow some time for tracking information to become active after receiving your dispatch confirmation.

Delivery Delays

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including courier delays, severe weather, public holidays or unusually busy periods.

If you experience a significant delay with your order, please contact our customer service team at:

[ YOUR EMAIL HERE ]

Incorrect Delivery Address

Please make sure your delivery address is correct before completing your order.

If you notice an error after placing your order, contact us as soon as possible at:

[ YOUR EMAIL HERE ]

We cannot guarantee that an address can be changed once an order has entered the dispatch process.

Lost or Missing Orders

If your order has not arrived within the expected delivery period, please contact us and provide your order number so that we can investigate the shipment.

Email: [ YOUR EMAIL HERE ]